Kia ora, tough times affect each of us differently. It’s okay to reach out if you need to or, if you’re worried about someone else, to encourage them to reach out. We all need a bit of support from time to time. If you or someone you know is struggling, we want you to know that however you or they are feeling, there is someone to talk to and free help is available.

People are here for you if you just want to seek advice around how to support people that you’re worried about. Whatever support you’re looking for, there is a variety of online tools and helplines.

If it is an emergency situation and anyone is in immediate physical danger, phone 111. Alternatively, you can go to your nearest hospital emergency department (ED).

For urgent help, mental health crisis services, or medical advice

Phone your local District Health Board (DHB) Mental Health Crisis Assessment Team(external link)(external link) if you are concerned about a person’s immediate safety. Stay with the person and help them to keep safe until support arrives.

To get help from a registered nurse ring Healthline: 0800 611 116.

If you need to talk to someone

Free call or text 1737 any time for support from a trained counsellor.

Some other great places to get support include:

National helplines

Child and youth helplines

Specialist helplines

For more information about where to get support, visit the Ministry of Health’s website(external link).

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