To create a framework that monitors and assesses how peoples' mental health and addiction needs are being met, it is important to understand what we should assess and what good outcomes for people looks like.

The Initial Mental Health and Wellbeing Commission started work on the He Ara Āwhina framework by asking people and communities how mental health and addiction services could be monitored. We have produced a summary report of this co-define phase.

Ninety-seven individuals and groups gave feedback through a discussion document, at lived experience focus groups, as well as hui and talanoa with Māori and Pacific communities.  

Key themes from the feedback  

  • Support starts and continues with people and communities, not services. The former Mental Health Commissioner’s framework was viewed as too narrow for us, but was something that could be refined and built upon.
  • The voices of Māori and tāngata whai ora are crucial in assessing whether services, and approaches to wellbeing, are meeting the needs of people and communities.
  • There needs to be a shared view of what ‘good’ or transformative services and supports look like so we can monitor and assess performance and contribute to wellbeing outcomes.

Our response to the feedback

We are developing the He Ara Āwhina framework to monitor and assess the mental health and addiction system as a whole, not just the services that people receive. We will do this by listening to people and communities and taking on board their ideas.

While the framework is being developed, we are keeping an eye on how services are performing. We will produce a monitoring report later this year, using data in a way that is consistent with the data used by the former Mental Health Commissioner.



Last modified: