For any questions or feedback about Te Hiringa Mahara, you can contact us at firstname.lastname@example.org.
Our postal address is:
Te Hiringa Mahara, DX Box SP22502, Wellington.
For media queries, contact email@example.com or call 021 613 723.
For recruitment queries, contact firstname.lastname@example.org or call 021 431 658.
The objective of Te Hiringa Mahara in performing its functions and exercising its powers, under the Mental Health and Wellbeing Commission Act 2020, is to contribute to better and equitable mental health and wellbeing outcomes for people in Aotearoa. Our Transparency Statement [PDF, 45 KB] explains how we collect, use and share information about members of the public or other entities (directly or indirectly) in accordance with the Information Gathering and Public Trust standards. This includes the functions of Te Hiringa Mahara
If you have concerns about the work of the Te Hiringa Mahara, we welcome your feedback. Visit our Making a complaint page, for more information.
Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or addiction services. These complaints are managed by the Office of the Health and Disability Commissioner (HDC).
People who have concerns about the care they or others have experienced at a mental health or addiction service should contact the Nationwide Health and Disability Advocacy Service or make a complaint to the HDC(external link).
The Advocacy Service can help people with concerns about a provider or service – call them on freephone 0800 555 050 or visit their website(external link) to email or live chat.
If you or someone you love is experiencing mental distress and needs support, visit our where to get support page for more information.
For more information about mental health supports and services that are available in your area, please visit the Mental Health Foundation's website at www.mentalhealth.org.nz(external link).