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Published: January 2026

Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or addiction services. These complaints are managed by the Office of the Health and Disability Commissioner (HDC).

Published: 29 June, 2023

There is huge potential for further development of the Māori lived experience workforce, who bring a Te Ao Māori perspective, which incorporates mātauranga Māori, tikanga, and kawa.

Published: 15 March, 2023

The report shows the following: Help provided will need to target people who already experience disadvantage, including people and whānau with lived experience of distress or addiction, and priority populations Immediate support should be provided to community groups, especially marae, as these entities

Published: 30 June, 2022

He Ara Āwhina describes what an ideal mental health and addiction system looks like. This will be used to assess, monitor, and advocate for improvements to the mental health and addiction system of Aotearoa, including services.

Published: 21 March, 2024

  “The peer support approach and values are critical to transforming models of care and addressing wider workforce shortages. It’s important that the Māori lived experience workforce, who bring a Te Ao Māori perspective, are included in planning.”

Published: February 2026

This paper highlights peer-led, community-based, and Kaupapa Māori services as these types of services show positive outcomes and are well received by people who need acute care. These alternative options have some key features that resonate with those with lived experience.

Published: 1 December, 2022

We call for greater involvement of older people in decision-making that affects them, greater understanding of and research into the diverse needs and experiences of older communities, and greater recognition and leverage of the agency and contributions of those communities.

Published: 17 May, 2023

“Ultimately, we want rangatahi Māori and young people to have the best possible care, give them hope for their future, and to avoid any potential harm that may occur when admitted to adult services.

Published: 29 October, 2024

We will let the Minister know what we hope to see in the new strategy, and provide advice on how we expect to see people with lived experience of mental distress and addiction, the broad mental health workforce, and voices of communities sought out, heard, and represented in the strategy.

Published: 15 May, 2023

We need genuine commitment, leadership, and a comprehensive plan to make this happen. It is not too late to start, but we certainly cannot afford to wait. At the heart of this report are young people and whānau who shared their experiences of adult inpatient mental health services.