Search

Published: January 2026

Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or addiction services. These complaints are managed by the Office of the Health and Disability Commissioner (HDC).

Published: 8 December, 2021

“Our He Ara Oranga wellbeing outcomes framework was developed alongside communities and created with people with lived experience of poor wellbeing. It reflects what people say matters to them.

Published: 5 June, 2024

There remains much more to do to ensure that those needing a higher level of care get the support they need,” says Karen Orsborn, chief executive of Te Hiringa Mahara. “It is a real step forward that a significant number of people are getting early access to help.

Published: 27 June, 2024

What is clear from the data is that there are some young people who are experiencing more hardship than others. For example, rangatahi Māori, disabled and LGBQTIA+ people are subject to higher levels of inequities when compared to older age groups, and lowered wellbeing than their peers, she said.

Published: February 2026

   Published: a report on the roll-out of the Access and Choice programme (published in April) a data summary on access to specialist mental health and addiction services (published in May)  Upcoming: update of the online He Ara Āwhina dashboard with data to June 2024 (to be published

Published: 17 June, 2020

“The report mirrors what we are hearing and seeing in the mental health and wellbeing system – progress has been made in response to He Ara Oranga, but there is a lot of work to do before people on the ground can see change.”

Published: June 2026

These gains are not yet reaching the people with the highest needs in the way they need to. We need a system that works for everyone: one that provides support early, responds effectively in crisis,  is easy to access, and delivers equitable outcomes.

Published: 3 April, 2025

The report provides: findings on what was delivered impact on people and the mental health and addiction landscape recommendations for the programme to achieve its objectives Selected key findings from the report on the use of Access and Choice services by Māori are included in a Kaupapa Māori primary

Published: May 2026

and whānau have access to information about what they can expect when they are experiencing crisis, regardless of where they live ensure that responses match the patterns of demand, with comparable quality and timeliness in the evenings and weekends. 2.

Published: 21 March, 2024

  “The peer support approach and values are critical to transforming models of care and addressing wider workforce shortages. It’s important that the Māori lived experience workforce, who bring a Te Ao Māori perspective, are included in planning.”