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Published: 31 May, 2023

More people are accessing new services through the Access and Choice programme, however, there has been a decrease in people accessing specialist mental health and addiction services and other primary mental health services, and little or no change on other measures of service quality. This is

Published: 4 July, 2024

missing out, if people have real choice, and if services are high quality. In particular, it is important services are tailored to meet the needs and choices expressed by Māori because of the high proportion of the population that experiences mental distress." Te Hiringa Mahara tracks a wide range of

Published: March 2024

through the Access and Choice programme. The decrease in service use in parts of the system is unexpected given the public reports on increasing levels of distress. We presented the data behind these findings and related measures, along with the changes we want to see happen. We also talked about future

Published: 16 February, 2024

they need. We need to see this change,” Ms Orsborn said.  The findings of the Auditor General mirror conclusions we have reached, and those of the Cross-Party Mental Health and Addiction Wellbeing Group whose report Under One Umbrella, released in September 2023, focused on integrated mental

Published: 4 November, 2025

system either supports someone or fails them. It’s that important.”  “We need to build a system that supports people when and where they need it. The current system doesn’t always work well for Māori, young people or those living rurally in particular,” said Karen Orsborn, Chief Executive of Te

Published: November 2025

Te Puni Kōkiri data: Ngāti Toa Rangatira Te Āti Awa ki Whakarongotai Te Āti Awa Taranaki Whānui ki te Upoko o te Ika Hauora Māori service leaders Te Hiringa Mahara has a quarterly hui with Hauora Māori service leaders to discuss, share, update, and exchange information on initiatives with our partner

Published: 14 June, 2021

announce the appointment of Karen Orsborn as Chief Executive of the Mental Health and Wellbeing Commission. The Board received many high-calibre applications and it’s an honour to have Karen take up this critical leadership role,” says Hayden Wano. Karen was previously Director Health Quality

Published: January 2026

a complaint to the HDC . The Advocacy Service can help people with concerns about a provider or service. Call them for free on 0800 555 050 or visit their website to email or live chat. Making a complaint about us or our work Te Hiringa Mahara is committed to providing quality reporting, advice, and

Published: 10 December, 2020

1994 to the Mental Health and Wellbeing Commission when it was established on 9 February 2021. Feedback was sought on three foundational questions to help the Initial Commission shape expectations for, and the approach to, the He Ara Āwhina service-level monitoring framework. The closing date for

Published: 30 April, 2026

queer (she/her). I live with Fibromyalgia, chronic migraines and anxiety, along with other hidden disabilities. I am excited to be part of the I.Lead kaupapa, and enjoy connecting youth across Aotearoa and ensuring our voices are heard. It is often hard to find rainbow, disability, and youth-friendly