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Contact us
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Hiringa Mahara, we welcome your feedback. Visit our Making a complaint page , for more information. Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or addiction services. These complaints are managed by the Office of the Health and
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Advocacy
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alone. There are many ways that you can support our advocacy: Sign up for updates from us to learn more about what we are doing Have your say when we monitor mental health and addiction services Attend our webinars Invite us to meet with you or speak at upcoming events by emailing kiaora@mhwc.govt.nz
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Make a complaint about us
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On this page you can find out how we handle complaints: Make a complaint about our work Make a complaint related to our privacy and security policy Consumer complaints Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or
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Mental health and addiction service access data collection
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Here are more details about why we want to hear from a wide cross section of people, how the information we collect will be used, and answers to other frequently asked questions. If you have any other questions or have issues with the online form, you can email us at kiaora@mhwc.govt.nz
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The future of primary mental health care
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Resourcepaper. The paper documents the discussion which answered two provocative questions: What does the primary care landscape need to look like? How do we get there? This discussion followed the release in April 2025 of our final monitoring report on the Access and Choice programme. During development of
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Voices report: accompanying report to Kua Tīmata Te Haerenga 2024
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Resourcehealth and addiction workforce needs to be acknowledged. Working in a field that faces workforce shortages and high vacancies and involves managing more complex issues is not easy. But we have heard about the incredible work going on and staff turning up each day to do their best to support others
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Get involved
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Work with us You can find information here about our current vacancies and how to apply for them Have your say Your views are important to us, and we encourage you to have your say to improve mental health and wellbeing outcomes for all people in Aotearoa New Zealand. This is a great time to join
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Infographic - assessment of youth and rangatahi wellbeing and access to services
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zero means extremely badly and ten means extremely well, how would you rate how your whānau is doing these days?” 11. Based on responses to the question: ‘Compared to 12 months ago, overall, would you say that things are currently better, worse or about the same for your whānau Indicators and Data How
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Urupare mōrearea: Crisis responses monitoring report
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happen to improve crisis responses in both the short term and the longer term. Our key findings include: Crisis services are hard to navigate, fragmented and patchy, and many people don’t get the help they need. Fewer people have a recorded crisis activity, however, a higher proportion are urgent
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Home
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real change and deliver better outcomes. Published June 2025. Find out more  He Ara Āwhina dashboard He Ara Āwhina dashboard pulls together data about many aspects of Aotearoa New Zealand’s mental health and addiction services. The most recent data available is for the financial year