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Published: January 2026

On this page you can find out how we handle complaints: Make a complaint about our work   Make a complaint related to our privacy and security policy   Consumer complaints Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health

Published: September 2023

realised Healing, growth and being resilient Being connected and valued Having hope and purpose Read and download our He Ara Oranga wellbeing outcomes framework summary [PDF 1.8 MB] The framework is also intended as a shared framework, which can be used by many people and organisations that play a part

Published: 17 May, 2023

; and more youth-centric short-term respite services. “We ask the Government to undertake a thorough investigation of the practice of using adult mental health services for rangatahi Māori and young people. “Ultimately, we want rangatahi Māori and young people to have the best possible care, give them

Published: 3 April, 2025

flexibility of delivery modes, including offering virtual services, increased productivity and recruitment, and, most essentially, to sustain funding.” One-fifth (20.2 per cent) of all people using Access and Choice services is aged 12–24 (equivalent to nearly 42,000 young people), “Because rangatahi

Published: 10 October, 2022

findings. Drawing on more than 3000 publicly available media articles, we used natural language processing to investigate and to explore media coverage by mainstream news media and how this changed over the pandemic. The report identifies nine broad themes and six sub-themes that describe the impacts

Published: 27 June, 2024

Survey (HES), the Programme for International Student Assessment (PISA), and Ministry of Education administrative data (MoE) using datasets from 2018 & 2024. Average youth mental wellbeing scores dropped between 2018 and 2021, continuing a longer-term decline, and in 2022/23, one in five 15

Published: 23 October, 2024

Allen, the founder of Taranaki Retreat, explains this concept using the language of a “window of opportunity”: seeing crisis as a moment in time where there is an opportunity for tāngata whaiora and their supporters to address what is leading to the distress and to find alternative and sustainable

Published: 5 June, 2024

accessing specialist mental health and addiction services has decreased over a five-year time frame. In 2022/23, 3.4% of the population accessed a specialist service, a decrease from 3.8% in 2018/19. This is a drop of 9,000 people using these services. Of those seeking specialist support the decrease

Published: 11 June, 2025

into Mental Health and Addiction (He Ara Oranga Report). The new report describes progress using data taken from a variety of sources. This first report is an initial step assessing performance and will be further refined in coming years. We will continue monitoring system performance and recommend

Published: November 2025

in the period from 1 July 2024 to 30 June 2025. This annual report is the last under our 2022-2026 Statement of Intent. Central to our work is our continued commitment to making a positive difference through using the insights generated from our system monitoring. Annual Report 2024 - 2025 [PDF 1.4MB] &nbsp