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  • Make a complaint about us

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    may take time. However, we’ll provide regular updates until the matter is resolved. Dealing with your complaint When we deal with your complaint, we will: make it easy for you to deal with us, with minimal effort on your part try to see things from your perspective, to understand and address why you

  • Karen Orsborn appointed as Mental Health and Wellbeing Commission Chief Executive

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    understanding of how the health system works, Karen will bring fresh eyes to this part of the sector. Her leadership expertise and strategic insight will be invaluable as the Commission sets about advancing the transformation of mental health and addiction services,” says Hayden Wano. Hayden Wano

  • New Mental Health Bill - are we there yet?

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    now passed the Bill back to Parliament to be finalised. This marks another significant step in Aotearoa New Zealand’s process to repeal and replace the Mental Health Act 1992. However, there are no wholesale changes to the Bill recommended in the report, despite many submitters stating that the Bill

  • He Ara Āwhina development journey

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    and communities and taking on board their ideas. Co-development phase March 2021 – June 2022 An  Expert Advisory Group (EAG)  was established for He Ara Āwhina and began its mahi in September 2021, sharing expertise and perspectives to develop the framework. Advice from the EAG, lived

  • Rolling out more options for crisis care

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    ways to address these causes. As a staff member from Tupu Ake put it “Seven days is not long, the biggest goal is preparing people for when they go back home.” Discussion with some of the services highlighted a theme that warrants further unpacking: how power was managed.  As a staff member from

  • Unicef report highlights Aotearoa New Zealand's low ranking for child and youth mental health and wellbeing

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    Gains – Child Wellbeing at Risk in an Unpredictable World .  Recent findings from the new UNICEF report show worsening youth mental health in Aotearoa New Zealand. This is not new information but seeing how we measure up internationally clearly tells us that we are simply not doing enough. We

  • Budget 2019 to Budget 2022 investment report

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    . There has been sustained public interest and commentary about this significant investment. It is important to monitor this investment and to have transparency as to how the funds have been used to improve mental health and wellbeing.  This report shows where the Budget 2019 investment in the

  • Have your say on a service-level monitoring framework for mental health and addiction

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    framework. The framework will support the Mental Health and Wellbeing Commission’s function to monitor mental health services and addiction services and will be used to advocate for improvements to those services. This function was transferred from the Health and Disability Commissioner Act

  • Data phase/ He Ara Oranga wellbeing outcomes framework

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    Once the He Ara Oranga wellbeing outcomes framework was drafted, the next step was to find what data were available to measure and monitor the performance of the mental health and wellbeing system. In the data phase, the Initial Commission looked at how they could use information collected from

  • Understanding wellbeing for rangatahi and young people webinar

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    Aotearoa Foundation, shares how OHI Data Navigator is bringing data and story to life to understand and respond to rangatahi needs and aspirations from a grassroots to systems level thinking. Abdulla Shiblaq, Youth Facilitator, Yes Disability, talks about the importance of making crucial services, like mental health services, accessible for the disability community, not just the basic physical accessibility but also accessibility through communications.