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Our tools to create system change
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Asessment of progress report downloads Read our assessment of recommendations made in the Kua Tīmata Te Haerenga | The Journey Has Begun service monitoring report. December 2025. As an Independent Crown Entity, Te Hiringa Mahara - Mental Health and Wellbeing Commission uses a variety of tools to
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Collective effort will ensure Auditor General’s recommendations on mental health support for rangatahi and young people hit the mark
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that will deliver for rangatahi and young people.” “The emphasis on the agencies that plan and fund services working together is the key to untapping collective effort that will make real change.” The Auditor General highlights how tailoring support to the specific needs of young people helps
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Make a complaint about us
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On this page you can find out how we handle complaints: Make a complaint about our work Make a complaint related to our privacy and security policy Consumer complaints Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or
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Other documents
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; To understand how effective our engagement and communications is, we are committed to regularly seeking feedback from stakeholders. We collect feedback on the quality of our work, our impact, the issues we focus on, representation of lived experience voices in our work, and how we measure up
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Commission responds to Implementation Unit’s mid-term review of 2019 mental health package
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-appropriate acute care for when people do become unwell. These services and solutions give us choice as to how we are cared for and supported.” The Commission believes there is a need to look at new and different ways of how people are cared for in inpatient settings to improve how existing bed capacity is
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Wellbeing
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He Ara Oranga wellbeing outcomes framework He Ara Oranga wellbeing outcomes framework shows how wellbeing will be achieved from both a te ao Māori perspective and a shared perspective, which also applies to Māori. Wellbeing reports Achieving equity of Pacific mental health and wellbeing outcomes
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Refreshed strategic direction update – office hours session
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We have reviewed and refreshed our strategy to continue to meet the challenges of today. After taking stock of where the organisation had got to after its first three years, we have looked ahead to how we’ll achieve our vision over the next four years. The resulting strategy sets out how we work
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Get involved
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Work with us You can find information here about our current vacancies and how to apply for them Have your say Your views are important to us, and we encourage you to have your say to improve mental health and wellbeing outcomes for all people in Aotearoa This is a great time to join us and play a
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Pacific community connections key to wellbeing during COVID-19
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Pacific peoples’ connection – to family, community, culture and faith – has been a key source of strength and resilience in the pandemic. This is according to today’s Te Hiringa Mahara – the Mental Health and Wellbeing Commission report Pacific connectedness and wellbeing in the pandemic 
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Urupare mōrearea: Crisis responses monitoring report
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how crisis responses are working across Aotearoa New Zealand, and how to improve them. Webinar Watch our webinar on what makes an effective crisis response Te Hiringa Mahara hosted a webinar on 25 September 2025 exploring effective crisis response models based on our recently released crisis