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Our tools to create system change
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reporting on the answer to the question: How much has been achieved towards the recommendations set out in Kua Tīmata Te Haerenga | The Journey Has Begun for completion by 30 June 2025? The responsible agencies 
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Make a complaint about us
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On this page you can find out how we handle complaints: Make a complaint about our work Make a complaint related to our privacy and security policy Consumer complaints Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or
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Mental health and addiction service monitoring 2026 downloads
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ResourceAra Awhina monitoring framework to help us understand how tāngata whaiora access services and how services are performing within a wider system. Data reported on includes the number of people accessing services, wait times, and workforce. This is released as part of our regular monitoring role. Te
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Work with us
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us on 021 431 658. Me pēhea te tuku tono - How to apply To apply for a role, click on the position you are interested in, then download the position description and application form. Please email your completed application form with your resume and cover letter to hr@mhwc.govt.nz . You will receive an acknowledgement email within one business day so please contact us if you have not heard back. Current vacancies No current vacancies.
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Mental health and addiction service access data collection
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Here are more details about why we want to hear from a wide cross section of people, how the information we collect will be used, and answers to other frequently asked questions. If you have any other questions or have issues with the online form, you can email us at kiaora@mhwc.govt.nz
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Other documents
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; To understand how effective our engagement and communications is, we are committed to regularly seeking feedback from stakeholders. We collect feedback on the quality of our work, our impact, the issues we focus on, representation of lived experience voices in our work, and how we measure up
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Commission responds to Implementation Unit’s mid-term review of 2019 mental health package
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Newson growing our mental health and addiction workforce at pace.” The Commission provides system leadership and oversight by monitoring people’s wellbeing in Aotearoa and the things that help us to be and stay well, as well as assessing how our mental health and addiction system supports our wellbeing
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Refreshed strategic direction update – office hours session
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NewsWe have reviewed and refreshed our strategy to continue to meet the challenges of today. After taking stock of where the organisation had got to after its first three years, we have looked ahead to how we’ll achieve our vision over the next four years. The resulting strategy sets out how we work
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Working paper: Review of suicide and self-harm monitoring indicators downloads
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ResourceThis working paper presents a focused review of suicide and self-harm monitoring indicators. The paper outlines how these indicators will contribute to building a high-level picture about rates of suicide and self-harm in Aotearoa New Zealand. The purpose of this review was to identify a small set
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Conceptual framework
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ResourceCommission started this work, they wanted everyone to be able to have their say on how the system will monitor, measure and improve our country's mental health and wellbeing. However, due to COVID-19 they had to change their approach and target organisations that represent the people and diversity of