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Published: January 2026

may take time. However, we’ll provide regular updates until the matter is resolved. Dealing with your complaint When we deal with your complaint, we will: make it easy for you to deal with us, with minimal effort on your part try to see things from your perspective, to understand and address why you

Published: December 2025

;  To understand how effective our engagement and communications is, we are committed to regularly seeking feedback from stakeholders. We collect feedback on the quality of our work, our impact, the issues we focus on, representation of lived experience voices in our work, and how we measure up

Published: 3 April, 2025

documents progress establishing the programme, with recommendations on how to ensure it reaches its full potential. “The introduction of the Access and Choice programme has filled gap in support and has substantially increased access for people seeking help for mild to moderate mental health

Published: 10 March, 2026

the world. There is no turning back the clock. Yet the downsides of the online world for young people are well known and how to address these is now playing out on the international stage. With France recently following in Australia's footsteps by introducing an age-based ban on social media, this

Published: 24 September, 2021

-term Review  on the Government’s progress following its $1.9 billion investment into mental health. “While the overall picture shows progress has been made and initiatives are on track, we support the report’s call for steps to be taken to speed up delivery in certain areas so that everything

Published: 14 June, 2021

announce the appointment of Karen Orsborn as Chief Executive of the Mental Health and Wellbeing Commission. The Board received many high-calibre applications and it’s an honour to have Karen take up this critical leadership role,” says Hayden Wano. Karen was previously Director Health Quality

Published: 11 June, 2025

Mahara outlines progress toward improving mental health and wellbeing outcomes for New Zealanders and shows the need to speed up much needed improvements across the system. “Efforts to improve the system over the past six years have shown some early positive movement however these changes are not yet

Published: 22 September, 2021

benchmark from which we can monitor progress," says Board Chair, Hayden Wano. "We believe in a future where mental wellbeing is attainable for everyone and support the call from Mā te rongo ake to take a whole-systems approach to transformation. Through values-based leadership, working collaboratively

Published: 28 August, 2024

Details of how the 2019 Wellbeing Budget Taking mental health seriously funding was spent have been made public by Te Hiringa Mahara – Mental Health and Wellbeing Commission. In a new report released today, the Commission shows that 92% of all funding allocated had been spent or committed by 30

Published: 8 April, 2026

improve mental health and wellbeing; and take a coordinated approach to bring together government strategies and plans that address mental health.  Our June 2025 advice responded to an earlier draft of the Strategy. The Strategy has been updated since then, but the themes of that advice are