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Make a complaint about us
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communications for everyone. How to make a complaint You, or your advocate, can contact us by email at kiaora@mhwc.govt.nz . It will help us to quickly identify your complaint if you write ‘Complaint’ in the subject line. Or you can write to us at: Te Hiringa Mahara DX Box SP22502 Wellington When you make a
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Karen Orsborn: Full impact of COVID-19 on mental health yet to be seen
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Newsaffected by job loss, anxiety, and stress about education. We also know that service providers for whānau and for sexual violence reported increases in demands for support, and that there were significant unreported experiences of violence during lockdowns. Many of these impacts, while fundamental to
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Work with us
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us on 021 431 658. Me pēhea te tuku tono - How to apply To apply for a role, click on the position you are interested in, then download the position description and application form. Please email your completed application form with your resume and cover letter to hr@mhwc.govt.nz . You will receive an acknowledgement email within one business day so please contact us if you have not heard back. Current vacancies No current vacancies.
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The future of primary mental health care
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A think tank convened by Te Hiringa Mahara created space for ‘blue sky’ thinking about the future role primary and community care can play in supporting people with mental health and substance use needs. To share the outcome of the think tank workshop held in August 2025, we have published a short
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Privacy policy
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, correct, manage and dispose of your personal information. For more information visit: Office of the Privacy Commissioner website . Viewing or changing your information To view any personal information held by us, or if you have any concerns about personal information that we hold and wish to request
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Get involved
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Work with us You can find information here about our current vacancies and how to apply for them Have your say Your views are important to us, and we encourage you to have your say to improve mental health and wellbeing outcomes for all people in Aotearoa New Zealand. This is a great time to join
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The future of primary mental health care
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ResourceA think tank convened by Te Hiringa Mahara created space for ‘blue sky’ thinking about the future role primary and community care can play in supporting people with mental health and substance use needs. To share the outcome of the think tank workshop held in August 2025, we have published a short
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Urupare mōrearea: Crisis responses monitoring report
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, and what is working well. Report This report focuses on crisis responses over a five-year period, from January 2020 to December 2024. Crisis responses form a critical function in ensuring people and whānau who are experiencing crisis get the urgent support they need. Our report examines how
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New primary mental health and addiction support provides a welcome expansion, but gaps remain – new report
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Newshigher level of care get the support they need,” says Karen Orsborn, chief executive of Te Hiringa Mahara. “It is a real step forward that a significant number of people are getting early access to help. At the same time, we continue to hear that demand is increasing and people are reporting
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Independent Commission’s report highlights the importance of improving access and choice for mental health and addiction services in Aotearoa
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Newsschedule and that the roll out of integrated primary mental health and addiction (IPMHA) services is proceeding as planned,” says Wano. “However, the Commission would like to see the rollout of services for Māori, Pacific peoples, and youth accelerated. This is of considerable importance and would