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Make a complaint about us
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communications for everyone. How to make a complaint You, or your advocate, can contact us by email at kiaora@mhwc.govt.nz . It will help us to quickly identify your complaint if you write ‘Complaint’ in the subject line. Or you can write to us at: Te Hiringa Mahara DX Box SP22502 Wellington When you make a
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Karen Orsborn: Full impact of COVID-19 on mental health yet to be seen
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affected by job loss, anxiety, and stress about education. We also know that service providers for whānau and for sexual violence reported increases in demands for support, and that there were significant unreported experiences of violence during lockdowns. Many of these impacts, while fundamental to
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Work with us
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This is a great time to join us and play a key role in supporting us as we assess and report on progress with system transformation, monitor mental health and addiction services, and advocate for the collective interests of people with lived experience of mental distress and/or addiction. We are
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Get involved
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Work with us You can find information here about our current vacancies and how to apply for them Have your say Your views are important to us, and we encourage you to have your say to improve mental health and wellbeing outcomes for all people in Aotearoa This is a great time to join us and play a
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Privacy policy
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, correct, manage and dispose of your personal information. For more information visit: Office of the Privacy Commissioner website . Viewing or changing your information To view any personal information held by us, or if you have any concerns about personal information that we hold and wish to request
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New primary mental health and addiction support provides a welcome expansion, but gaps remain – new report
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higher level of care get the support they need,” says Karen Orsborn, chief executive of Te Hiringa Mahara. “It is a real step forward that a significant number of people are getting early access to help. At the same time, we continue to hear that demand is increasing and people are reporting
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Independent Commission’s report highlights the importance of improving access and choice for mental health and addiction services in Aotearoa
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schedule and that the roll out of integrated primary mental health and addiction (IPMHA) services is proceeding as planned,” says Wano. “However, the Commission would like to see the rollout of services for Māori, Pacific peoples, and youth accelerated. This is of considerable importance and would
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Our submissions
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pdf, 866 KB Download Submission to the Health Quality and Safety Commission pdf, 150 KB Download Submission on transforming our mental health law pdf, 300 KB Download Signed Letter - Oranga Tamariki Oversight submission pdf, 114 KB Download Oversight of Oranga Tamariki & Young Peoples Commission
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Pressure on addiction treatment services highlighted
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New analysis shows a 10.5% reduction in the number of people accessing addiction treatment services over the last five years raising concerns about whether there is sufficient capacity to respond to an increase in demand. “Recent reports show drug use has increased, yet over the past five
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Official Information Act requests
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redacted. In most cases, this is information related to the requester, such as their personal or commercial information. If you would like an accessible, alternate format for any of the documents below, please contact us on kiaora@mhwc.govt.nz Page updated : 24 June 2025. Recent requests Updates to He Ara