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Published: 21 March, 2024

models of care and addressing wider workforce shortages. It’s important that the Māori lived experience workforce, who bring a Te Ao Māori perspective, are included in planning.”   The Commission has provided advice to the Minister for Mental Health that will address other pressure points

Published: February 2026

paper highlights peer-led, community-based, and Kaupapa Māori services as these types of services show positive outcomes and are well received by people who need acute care. These alternative options have some key features that resonate with those with lived experience. Tāngata whaiora felt supported

Published: 29 August, 2023

The  He Ara Oranga wellbeing outcomes framework  is a conceptual framework that describes an aspirational vision of 'what good looks like' in the future. It is a holistic wellbeing framework that focuses on wellbeing for all and is also relevant to those with lived experience of mental

Published: 8 December, 2021

. Through our He Ara Oranga wellbeing outcomes framework [PDF, 1.3 MB] , we can bring a particular focus to those communities that experience persistently worse wellbeing outcomes. “Our He Ara Oranga wellbeing outcomes framework was developed alongside communities and created with people with lived

Published: November 2025

lived experience of mental distress and addiction. Key findings: People who interact with mental health and addiction services face greater barriers to wellbeing Increased economic opportunities are required to improve wellbeing outcomes for people who interact with mental health and addiction

Published: January 2026

Disability Commissioner (HDC). People who have concerns about the care they or others have experienced at a mental health or addiction service should contact the Nationwide Health and Disability Advocacy Service or make a complaint to the HDC. The Advocacy Service can help people with concerns about a provider or service – call them on freephone 0800 555 050 or visit their website  to email or live chat.

Published: 29 October, 2024

strategy . We will let the Minister know what we hope to see in the new strategy, and provide advice on how we expect to see people with lived experience of mental distress and addiction, the broad mental health workforce, and voices of communities sought out, heard, and represented in the strategy

Published: 29 March, 2023

Te Hiringa Mahara hosted a webinar on supporting wellbeing after a crisis, such as pandemics or natural disasters, on 6 April 2023 from 12:00pm – 1:00pm.  You can watch the full webinar below. Speakers: Matthew Bloomer, Director Wellbeing System Leadership, Te Hiringa Mahara Karen Orsborn, Chief Executive Officer, Te Hiringa Mahara Dr Claire Achmad, Chief Executive Officer, Social Service Providers Aoteaora.

Published: January 2026

  We are advocating for change from a coercive to a choice-based mental health system. The changes we are calling for can be made now. Repeal and replace the Mental Health Act New legislation must be co-designed with people with lived experience of compulsory treatment, uphold Te Tiriti o

Published: 18 August, 2022

Transforming the mental health and addiction system must remain a priority as Aotearoa New Zealand continues to deal with the fallout from the pandemic, writes Karen Orsborn. COVID-19 is one of the most significant societal events many of us will experience in our lives. It is not over yet