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Published: January 2026

on the information you give us. Our follow-up We will look into your complaint immediately to see what went wrong and how this can be put right. We will acknowledge your complaint in writing and also let you know what we’ll do to resolve it. If we need to work with others to resolve your complaint

Published: 17 June, 2020

– progress has been made in response to He Ara Oranga, but there is a lot of work to do before people on the ground can see change.” “He Ara Oranga called upon leaders to transform the mental health and addiction sector so that we’re supporting a wellbeing system – one that responds to peoples’ unique needs

Published: August 2025

Statement, updated in 2025, outlines what we will do to uphold these commitments to lived experience communities. In all our work, we prioritise the voices and interests of people who experience mental distress, substance harm, gambling harm or addiction. Through our Lived Experience Position

Published: 11 May, 2023

to members of the community, on the largest scale seen in recent history. “This comprehensive pandemic response makes it clear that Māori absolutely know what to do in the face of crises. A wider challenge remains however around sustained support and resources to continue to deliver for their

Published: 15 December, 2025

for a 2026 conference. TheMHS and Te Hiringa Mahara are working in partnership to run Hauora hinengaro: He ara tūroa as an annual event.   For TheMHS executive director Peter Gianfrancesco, this is about more than a conference.  “What we do, and what we have been doing for thirty

Published: 20 May, 2025

resources and skills to build resilience. We need to ask what more we will do to build a secure future with more certainty that inspires optimism and hope. The global rankings detailed in the Unicef report are a reminder of the scale of the task ahead of us. It will take all of us working together across social and political divides to make the shifts we urgently need. With concerted effort it will be possible to turn things around.  

Published: August 2025

Our commitment to Te Tiriti o Waitangi Learn more about our commitment to Te Tiriti o Waitangi. Relationships and engagements Learn more about our relationship and engagement with Māori communities, systems and services. Advancing Māori mental health Find more information about the work that we do, including reports, about advancing Māori mental health.

Published: August 2025

being an organisation grounded in Te Tiriti o Waitangi. Our Tauākī ki te Tiriti guides our work to improve mental health and wellbeing outcomes for Māori and whānau. This is front and centre of who we are and what we do.  We are committed to prioritising the voices of people who experience mental

Published: 10 July, 2023

Orders report documents how tāngata whaiora, whānau and family, and Māori feel marginalised in processes that determine what treatment they receive.  “The use of compulsory community treatment orders is a practice from mental health that is out of step with human rights and current approaches to

Published: 5 June, 2024

. Hundreds of people shared their views and experiences. The thematic analysis and supporting quotes are included in this Voices report. We thank everyone who generously shared with us their experiences. Downloads Voices Report: Accompanying report to Kua Tīmata Te Haerenga pdf, 4.6 MB Download Voices report: Accompanying report to Kua Tīmata Te Haerenga docx, 8.7 MB Download