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Published: January 2026

on the information you give us. Our follow-up We will look into your complaint immediately to see what went wrong and how this can be put right. We will acknowledge your complaint in writing and also let you know what we’ll do to resolve it. If we need to work with others to resolve your complaint

Published: May 2026

. How we measure wellbeing People from across Aotearoa told us what ideal wellbeing looks like, and taken together as in our He Ara Oranga wellbeing outcomes framework, we know that people need to have their rights, dignity and tino rangatiratanga fully realised, they need to feel safe, valued and

Published: 4 November, 2025

the country that could be scaled up nationwide. From peer support to kaupapa Māori services, publicly funded services across the country are already demonstrating what good crisis responses looks like.  “Change is already happening in pockets across Aotearoa New Zealand. This is very positive

Published: April 2026

Support) is a framework that describes what an ideal mental health and addiction system looks like. We use He Ara Āwhina to assess how our mental health and addiction system is delivering for people and communities. Our findings will be used to advocate for improvements to the system. Our mental health and addiction system reports Insert Blurb

Published: 24 March, 2026

paper. The paper documents the discussion which answered two provocative questions: What does the primary care landscape need to look like? How do we get there? This discussion followed the release in April 2025 of our final monitoring report on the Access and Choice programme. During development of

Published: 4 September, 2023

peoples’ mental health and wellbeing. The four focus areas for success in the report covers cross government action, strengthening the service delivery system, building an evidence base and youth voice. “Calling for the voices of young people to be heard in service policy and delivery echo what we

Published: 22 September, 2021

the urgent need for action. The Commission will provide insights and advice on what works well and bring people together to make it happen. Whānau and communities want to see things moving forward – the need at a local level is now. We will make sure that the need for mental health reform and advancing Aotearoa’s wellbeing agenda is kept front and centre across government,” says Hayden Wano.

Published: 16 February, 2024

to youth mental health and addiction services so no matter where people live or what their ethnicity or gender is, people can get the help they need.  “We know that Māori, rainbow young people, and young people in state care have higher rates of distress yet can’t always get access to the care

Published: 8 December, 2021

experience of poor wellbeing. It reflects what people say matters to them. Importantly, our framework brings together a te ao Māori view and a shared perspective view,” says Hayden Wano. Te Rau Tira introduces the Commission’s vision to improve wellbeing for communities in Aotearoa. “We want to see

Published: 14 June, 2021

. “There are some great things happening at a grassroots level out in communities.  Turning the system around for our kids and youth so that they are safe, happy, and well is what gets me out of bed in the morning. It’s a huge privilege for me to serve our community through this role.”