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Published: February 2026

respond to people in crisis. Once the ‘crisis’ moment in time is passed, people need clear pathways to access care and support they need to continue their recovery. These pathways must include community-based, peer-led, Kaupapa Māori services and social support to ensure access to safe and secure

Published: 27 January, 2022

couldn't. However, the job is not yet done. “There will be a number of reasons for these lower rates, but we are of the view that access is a particular concern, combined with a level of hesitancy and lack of trust. We have no reason to believe that a significant portion are vaccine resistant as such

Published: March 2024

addiction service use. Overall, there has been a decrease in people accessing specialist services, primary mental health initiatives, telehealth, and online services in 2021/22. This follows a steady increase the four years prior. The exception to this trend is more people are accessing new services

Published: 4 November, 2025

crisis response system are often delivered as standalone services or locally driven initiatives. There are proven approaches that need to be scaled-up nationwide, such as 24/7 access to phone-based crisis support, to ensure people get access to crisis support when and where they need it.  Our reporting

Published: 15 December, 2025

System (download link below).  The conversations notes showed “….a strong appetite for courageous system change, collaboration over competition, and investment that honours lived experience, youth leadership, and community power.”  We acknowledge the facilitation by Ember Innovations team

Published: 3 April, 2025

The purpose of this report is to monitor the progress and achievements of the Access and Choice programmes over the five-year period from 2019/20 to 2023/24. The report finds that, after five years, the Access and Choice programme has substantially increased access to and choice in services for

Published: 4 November, 2025

ensure everyone in New Zealand can access the support they need at a time of crisis. There are around 100 people every day who access crisis mental health services.”  “Right now, some districts have a range of crisis services; while others have very limited options, especially after hours. In

Published: 25 February, 2026

This new data summary provides updated data on access and trends for mental health and addiction services in Aotearoa New Zealand. In most cases, the summary reports on data over the five-year period to June 2025.    We present measures from across the Access and Options domain of our He

Published: 3 April, 2025

 Access and choice programme at five years webinar recording Te Hiringa Mahara hosted a webinar outlining key findings from our new, independent report: Access and Choice Programme: Monitoring report on progress and achievements at five years . The report was released on 3 April 2025 and

Published: 25 June, 2025

access to the determinants of mental health and wellbeing, including lower household income, fewer social connections, and poorer individual and family and whānau wellbeing. This analysis of quantitative data includes reporting against 22 wellbeing indicators from our He Ara Oranga Wellbeing Outcomes