Crisis response literature scan downloads

This crisis response literature scan reviews international and Aotearoa evidence on crisis responses for the general population, Indigenous communities, and youth. It highlights shared principles, key differences, and what is working well.

The scan finds that international system-wide models show the benefits of national coordination, standards, and infrastructure, while kaupapa Māori and peer-led initiatives in Aotearoa highlight the transformative impact of culturally grounded, whānau-led, and relational approaches.

Together, these findings affirm that the most effective crisis responses are timely, non-coercive, culturally safe, and connected to wider systems of care, ensuring tāngata whaiora and whānau receive the right support at the right time.

This literature scan forms part the ongoing Te Hiringa Mahara work programme examining effective crisis response systems. We will be reporting on this work later in 2025, with a monitoring report, and expect these findings to inform future service design and improvements.