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Make a complaint about us
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On this page you can find out how we handle complaints: Make a complaint about our work Make a complaint related to our privacy and security policy Consumer complaints Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or
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Mental health and addiction service access data collection
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Here are more details about why we want to hear from a wide cross section of people, how the information we collect will be used, and answers to other frequently asked questions. If you have any other questions or have issues with the online form, you can email us at kiaora@mhwc.govt.nz
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Contact us
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Hiringa Mahara, we welcome your feedback. Visit our Making a complaint page , for more information. Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or addiction services. These complaints are managed by the Office of the Health and
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Get involved
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Work with us You can find information here about our current vacancies and how to apply for them Have your say Your views are important to us, and we encourage you to have your say to improve mental health and wellbeing outcomes for all people in Aotearoa New Zealand. This is a great time to join
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Mental Health and Wellbeing Commission calls for stronger action to transform key areas of the mental health and addiction system
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investment in mental health and addiction services through the 2019 Wellbeing Budget, improvements in services have not materialised as we had hoped for over this time,” says Commission Board Chair Hayden Wano. “We commend the investment in additional, and much needed, primary and community services, but
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Our commitment to lived experience
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Statement, we commit to doing this by: Privileging the experiences and aspirations of tāngata whaiora and tāngata mātau-ā-wheako Māori Amplifying the voices of people who have experienced or overcome loss, harm, or exclusion as a result of practices in the mental health and addiction system, or through
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Advocacy
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alone. There are many ways that you can support our advocacy: Sign up for updates from us to learn more about what we are doing Have your say when we monitor mental health and addiction services Attend our webinars Invite us to meet with you or speak at upcoming events by emailing kiaora@mhwc.govt.nz
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Karen Orsborn: Full impact of COVID-19 on mental health yet to be seen
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priority. We know how important mental health and wellbeing is to people and echo their calls for a continued focus on delivering tangible improvements and continued investment to lift the wellbeing of our communities, particularly those who have borne the brunt of the COVID-19 pandemic. This article was published in the New Zealand Herald on 18 August 2022.
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Commission responds to Implementation Unit’s mid-term review of 2019 mental health package
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-appropriate acute care for when people do become unwell. These services and solutions give us choice as to how we are cared for and supported.” The Commission believes there is a need to look at new and different ways of how people are cared for in inpatient settings to improve how existing bed capacity is
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Unicef report highlights Aotearoa New Zealand's low ranking for child and youth mental health and wellbeing
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Gains – Child Wellbeing at Risk in an Unpredictable World . Recent findings from the new UNICEF report show worsening youth mental health in Aotearoa New Zealand. This is not new information but seeing how we measure up internationally clearly tells us that we are simply not doing enough. We