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  • Make a complaint about us

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    accordance with the Privacy Act 1993 and the Health Information Privacy Code 1994 . We will not disclose your information publicly and treat your information with respect. However, if you wish to make a complaint anonymously it will be treated with the same level of importance and we will still act on

  • Lived experience

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    We are committed to being a genuine, courageous and effective advocate for communities with lived experience of mental distress and addiction.

  • Assessment of youth and rangatahi wellbeing and access to services

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    Published: June 2024.

  • Mental health and addiction specialist service access factsheet download

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    2023/24, there were 176,261 people who used specialist services. This is a decrease of over 3,000 fewer people than the year before and more than 16,000 fewer people than four years ago. Data source: Data in this factsheet is sourced from the PRIMHD dataset. We used an extract date of 23 October

  • Pressure on addiction treatment services highlighted

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    New analysis shows a 10.5% reduction in the number of people accessing addiction treatment services over the last five years raising concerns about whether there is sufficient capacity to respond to an increase in demand.  “Recent reports show drug use has increased, yet over the past five

  • News and resources

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    Here are our media releases and news stories.

  • Mental health and addiction service access data collection

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    Tell us about your experience accessing, or trying to access, mental health and addiction services

  • Co-development phase - public consultation feedback

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    The He Ara Āwhina co-development phase ran from March 2021 to June 2022. A draft version of He Ara Āwhina went out for public consultation for six weeks from 8 March to 19 April 2022. We supported many ways for people to share feedback such as via email, LinkedIn, mail, voice message

  • Assessment of progress - implementation of Kua Tīmata Te Haerenga recommendations downloads

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    In June 2024, five recommendations for improvements were included in the 2024 mental health and addiction service monitoring report Kua Tīmata Te Haerenga | The Journey Has Begun. We have now asked how much was achieved by 30 June 2025?

  • Our relationships

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    Connecting with lived experience communities and tāngata whaiora is crucial if we are going to do our job well – monitoring the mental health and addiction system, contributing to equitable wellbeing for all, and advocating for the changes needed.