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Published: 4 November, 2025

crisis response system are often delivered as standalone services or locally driven initiatives. There are proven approaches that need to be scaled-up nationwide, such as 24/7 access to phone-based crisis support, to ensure people get access to crisis support when and where they need it.  Our reporting

Published: 9 April, 2025

On 8 April the NZ Police and Health NZ made a joint announcement about Mental Health Response Changes.  With Phase One complete, the agencies Phase Two will now start from 14 April with both agencies agreeing to a staged implementation across districts. Te Hiringa Mahara has made this

Published: 16 September, 2024

Te Hiringa Mahara is proud to support Te Wiki o Te Reo Māori 2024 and the revitalisation of Te Reo Māori. Evidence shows that whānau flourish in environments where tikanga Māori and mātauranga Māori are expressed freely, te reo Māori is adopted widely from infancy, and culture and language are

Published: 8 April, 2026

public on the development of the Strategy, and we encourage wide input to that process. More information on the Strategy, including how to be involved, can be found on the Ministry of Health’s website .   Downloads Mental Health and Wellbeing Strategy Advice - May 2025 pdf, 185 KB Download

Published: January 2026

, maintaining communication with you throughout this process. Endeavour to resolve the complaint and respond to you with our findings within 20 working days. If the complaint is complex and we need more time to respond, we will inform you of the delay, the reasons for it, and provide a new timeframe

Published: February 2026

recommendations 1. Health NZ develops a nationally cohesive, networked crisis response system by 30 June 2027. This system needs to: enable access to a range of options, including 24/7 phone-based crisis support in every district, virtual options, crisis community teams, crisis cafés, crisis respite

Published: November 2023

Āwhina Date published: 24 June 2025 Response date: 4 March 2025 View/download PDF: MHWC2025 001 Updates to He Ara Awhina [PDF, 111KB] Parental leave entitlements Date published: 4 February 2025 Response date: 11 December 2024 View/download PDF: MHWC2024-009 Parental leave entitlements [PDF, 472KB

Published: April 2024

information will be held by Te Hiringa Mahara. We will hold your personal information in accordance with the Privacy Act 1993 and the Health Information Privacy Code 1994. The Privacy Act 1993 regulates us through the Information Privacy Principles as to how we collect, use, hold, disclose, access

Published: November 2025

- updated [PDF 2.7MB]   Statement of Intent 2022 – 2026 This document is the first Statement of Intent as Te Hiringa Mahara. It provides a four-year outlook on our strategic goals and how we will deliver them. Statement of Intent 2022 - 2026 [PDF 1.05MB]  Statement of Intent 2020 – 2024 We

Published: 4 November, 2025

ensure everyone in New Zealand can access the support they need at a time of crisis. There are around 100 people every day who access crisis mental health services.”  “Right now, some districts have a range of crisis services; while others have very limited options, especially after hours. In