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Make a complaint about us
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On this page you can find out how we handle complaints: Make a complaint about our work Make a complaint related to our privacy and security policy Consumer complaints Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or
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Mental health and addiction service access data collection
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Here are more details about why we want to hear from a wide cross section of people, how the information we collect will be used, and answers to other frequently asked questions. If you have any other questions or have issues with the online form, you can email us at kiaora@mhwc.govt.nz
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Rural communities respond well to pandemic, despite challenges
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The COVID-19 pandemic has added additional stress to the rural community, which itself faces different wellbeing challenges to those of urban Aotearoa.
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Board Chair Hayden Wano receives New Year Honour for services to Māori health
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Te Hiringa Mahara congratulates our Board Chair Hayden Wano on being made a Companion of the Queen’s Service Order in the New Year’s Honours List 2023, for his service to Māori health. The award reflects Mr Wano’s 40 years-plus health sector experience in mental health, community and medical
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Access and choice for mental health and addiction services encouraging, but workforce challenges remain
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Considerable progress has been made with the Access and Choice programme rollout over the last year, despite significant challenges for the primary care and mental health and addiction sectors in responding to the COVID-19 pandemic. This is according to the second report on the programme by Te
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Focus on youth wellbeing more urgent than ever
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Announcement of a an up-to-date picture of the state of wellbeing for rangatahi and young people in Aotearoa. The Assessment of youth and rangatahi wellbeing and access to services infographic was released in June 2024.
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New primary mental health and addiction support provides a welcome expansion, but gaps remain – new report
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There have been significant changes in access to mental health and addiction over the past five years a monitoring report released today by Te Hiringa Mahara - Mental Health and Wellbeing Commission shows. The new report, Kua Tīmata Te Haerenga | The Journey Has Begun, provides the most up-to-date picture of the system available.
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Te Hiringa Mahara to continue to advocate for young people after Oranga Tamariki Bill passes third reading
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The Oversight of Oranga Tamariki System and Children and Young People’s Commission Bill, intended to strengthen the oversight of Oranga Tamariki and improve the care and support provided to young people in care, has passed its third reading in Parliament.
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Speaking up about the Pae Ora amendment bill
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Read our submission on the Pae Ora (Healthy Futures) (Improving Mental Health Outcomes) Amendment Bill.
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Collective effort will ensure Auditor General’s recommendations on mental health support for rangatahi and young people hit the mark
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We welcomed recommendations in the Auditor General's report Meeting the mental health needs of young New Zealanders report released on 15 February 2024.