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Published: February 2026

, and what is working well. Report This report focuses on crisis responses over a five-year period, from January 2020 to December 2024. Crisis responses form a critical function in ensuring people and whānau who are experiencing crisis get the urgent support they need.   Our report examines how

Published: January 2026

think we were wrong or have caused harm communicate in a way that is easy to understand be fair and act with integrity. How long will it take? We will endeavour to resolve your complaint as soon as possible, and no later than 20 working days after we receive it. In some cases getting the right

Published: January 2026

In 2025 we finalised an updated organisational strategy. This covers the four years to 2029 and sets out how we will achieve our vision and mission. The 2025-2029 Statement of Intent reflects this refreshed direction. Agreement to a new strategy followed a thorough review process, consultation and

Published: 22 September, 2021

in their local communities increasing equity for priority groups - those communities that we know disproportionately experience mental distress and addiction working alongside people with lived experience of mental distress to repeal and replace the Mental Health Act - ensuring that all legislation

Published: 14 June, 2021

also chaired the Initial Commission Board and says Karen brought focus and energy to the Initial Commission’s work programme, quickly building a strong, focused team and making stuff happen. “The Board has great confidence that by maintaining leadership continuity, Karen’s understanding of the history

Published: 25 June, 2020

, it presents challenges and opportunities for the mental health and wellbeing system." "We would like to encourage the system to pause, reflect and embrace the strengths that emerged in the last few months, such as collaboration, high trust and a shared understanding of need and outcomes. Our response to COVID-19 has shown that together, we can achieve great things. Let’s not lose this,” says Mr Wano. You can read the report on our website .

Published: 1 October, 2020

experience focus groups (from Māori, youth, mental health, addiction, and gambling harm perspectives), targeted discussions, and hui with Māori helped us develop the draft version of He Ara Āwhina. The draft version of He Ara Āwhina went out for public consultation for six weeks from 8 March to 19 April

Published: 13 December, 2023

to meet the needs of rangatahi and young people, deliver services that work for Māori, and  ensure anyone experiencing severe mental illness able to access care they need while having their right to choice respected.   It is alarming that rates of psychological distress among our

Published: 13 December, 2023

. At the heart of this kaupapa is the importance of rangatahi and young people having a voice and being part of decision-making about services that impacts them.  To ensure we understand what is happening across the mental health, addiction and wellbeing systems, we engage with a wide range of

Published: March 2024

kōwhiringa ratonga mā te Māori. Despite funding increases over the past five years, more needs to be done to achieve equitable funding in kaupapa Māori mental health and addiction services. This is to ensure that the support available meets the level of mental distress experienced by Māori within