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Published: 23 October, 2024

different ways and what works for one person, will not necessarily work for another. The critical thing is people have choices and are in control of their own recovery. In our insights paper we describe the range of options that could and, in some cases, do make up the acute care continuum in Aotearoa

Published: 1 October, 2020

-design of the vision of what a system of services, support, and approaches should look like for people and whānau who experience mental distress, substance use harm, or gambling harm (or a combination of these). The group included a Māori EAG which supported the development of a te ao Māori perspective

Published: 29 August, 2023

The  He Ara Oranga wellbeing outcomes framework  is a conceptual framework that describes an aspirational vision of 'what good looks like' in the future. It is a holistic wellbeing framework that focuses on wellbeing for all and is also relevant to those with lived experience of mental

Published: November 2025

Amorangi to help public service agencies to meet their new responsibility under the Public Service Act 2020 and to lift and maintain the capability of their people to engage with Māori. Lifting Māori Crown relations capability means increasing competency areas and skills that will shift the Crown

Published: 5 June, 2024

picture of the system available. More New Zealanders are accessing mental health or addiction support from a GP or other primary health provider. The Access and Choice programme, newly established in 2019/20, provided support to around 186,000 people in 2022/23. However, the number of people

Published: 2 September, 2025

Te Hiringa Mahara hosted a webinar exploring effective crisis response models based on our recently released Crisis response literature scan held on 24 September 2025. The session provided an overview of the literature scan and featured speakers showcasing examples of crisis response in practice

Published: 1 November, 2023

they found help, how easy or difficult it was to get what they needed. If they didn’t find help, what stopped them from getting the help they needed. If they were whānau or supporting someone else, what was their experience. Our focus was on trying to understand issues that people face when they try

Published: April 2026

commitment to ground our work in Te Tiriti o Waitangi and improving mental health and wellbeing outcomes for Māori and whānau. This is front and centre of who we are and what we do.  We are committed to prioritising the voices of people who experience mental distress, substance harm, gambling harm or

Published: February 2026

response as well as safe and welcoming places to go ensure tāngata whaiora and whānau have access to information about what they can expect when they are experiencing crisis, regardless of where they live ensure that responses match the patterns of demand, with comparable quality and timeliness in the

Published: January 2026

addiction services. These complaints are managed by the Office of the Health and Disability Commissioner (HDC). People who have concerns about the care they or others have experienced at a mental health or addiction service should contact the Nationwide Health and Disability Advocacy Service or make