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Published: 29 June, 2023

; The peer support approach and values are critical to transforming models of care and addressing wider workforce shortages. There is huge potential for further development of the Māori lived experience workforce, who bring a Te Ao Māori perspective, which incorporates mātauranga Māori, tikanga, and

Published: 31 March, 2026

culturally safe, trauma-informed care which upholds human rights. “We need robust investment into community-based, peer-led, Kaupapa Māori services and social support and ensure access to safe and secure housing, meaningful social engagement, and employment,” says Ms Russell.

Published: 3 April, 2025

provides an overview of the implementation of Access and Choice,  primary mental health care programme.  The report finds that the Access and Choice programme has increased the access to and choice in services for people with mild to moderate mental health and addiction needs. This has

Published: 22 March, 2023

 ensuring local social hubs, such as marae and libraries, are up and running; putting face-to-face supports such as carer and social worker visits in place; opening schools; and ensuring the community services and volunteers reaching into communities are supported.”  Te Hiringa Mahara

Published: May 2026

limited options, pathways and resources – particularly for people experience crises related to substance use. We continue to see the impact of workforce shortages, and are concerned about challenges of coordination and consistency of care for tāngata whaiora. Changes we want to see In the report, we

Published: 4 July, 2024

monitoring report . The focused was on access and options, and recommendations were made to ensure that those needing a higher level of care get the support they need. “We would like to see the new targets unlock the ambition of those working across the mental health and addiction service to transform

Published: 10 July, 2023

make the decisions about their care.   Downloads Te Huringa 2023 - Lived experiences of CCTO report docx, 486 KB Download Te Huringa 2023 - Lived experiences of CCTO report pdf, 9.7 MB Download Te Huringa 2023 - Lived experiences of CCTO summary docx, 1.4 MB Download Te Huringa 2023 - Lived

Published: 5 June, 2024

asking for help, discrimination, or a lack of suitable options. We have also heard good stories, such as of people getting the support they needed, and the value of being active participants in their own care or with their whānau and family. This report captures this and more. The hard-working mental

Published: 16 June, 2026

Zealand’s mental health system. The System performance monitoring report assesses whether people can get help early, access support equitably, receive safe and effective care in crisis, and move through a system that responds to their needs and the needs of their whānau. “This report shows the

Published: January 2026

Disability Commissioner (HDC). People who have concerns about the care they or others have experienced at a mental health or addiction service should contact the Nationwide Health and Disability Advocacy Service or make a complaint to the HDC. The Advocacy Service can help people with concerns about a provider or service – call them on freephone 0800 555 050 or visit their website  to email or live chat.