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Published: January 2026

On this page you can find out how we handle complaints: Make a complaint about our work   Make a complaint related to our privacy and security policy   Consumer complaints Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or

Published: November 2023

Te Hiringa Mahara is part of the New Zealand public sector and must meet its obligations under the Official Information Act 1982 (the OIA). OIA requests can be addressed to us via kiaora@mhwc.govt.nz . Our policy is to proactively publish OIA responses that may be of interest to the wider public

Published: April 2024

This privacy statement below applies to the mhwc.govt.nz website, which is owned and administered by Te Hiringa Mahara. Download our full full Privacy and Security Policy (PDF 245 KB). No need to disclose personal information You may browse and access information contained within this website

Published: November 2025

As an independent Crown Entity, Te Hiringa Mahara - Mental Health and Wellbeing Commission is required to publish a Statement of Intent (SOI) covering a period of four years, an annual Statement of Performance Expectations (SPE), as well as an Annual Report. Statement of Intents Statement of

Published: May 2026

Better mental health and wellbeing for our people Te Hiringa Mahara - Mental Health and Wellbeing Commission is a kaitiaki of mental health and wellbeing. We contribute to better and equitable mental health and wellbeing outcomes for all people in Aotearoa New Zealand. Our work News and resources

Published: January 2026

In 2025 we finalised an updated organisational strategy. This covers the four years to 2029 and sets out how we will achieve our vision and mission. The 2025-2029 Statement of Intent reflects this refreshed direction. Agreement to a new strategy followed a thorough review process, consultation and