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Published: September 2023

are feeling, there is someone to talk to and free help is available. People are here for you if you just want to seek advice around how to support people that you’re worried about. Whatever support you’re looking for, there is a variety of online tools and helplines. If it is an emergency situation

Published: January 2026

addiction services. These complaints are managed by the Office of the Health and Disability Commissioner (HDC). People who have concerns about the care they or others have experienced at a mental health or addiction service should contact the Nationwide Health and Disability Advocacy Service or make

Published: November 2025

. We are guided by our commitment to people with lived and living experience, Māori and other priority populations, alongside whānau and those who support tangata whaiora.  Annual report 2023 - 2024 [PDF 1.1MB]     Annual Report 2022 - 2023   Our third annual report, which

Published: May 2026

, acute alternatives, as well as inpatient services when needed. Needs to include youth-specific, peer-led, and Kaupapa Māori options be led by lived experience, embed peer support, be culturally responsive, rights-based, and trauma responsive ensure the provision of a timely and compassionate response