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Crisis response webinar: what makes an effective crisis response
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forms part of the ongoing Te Hiringa Mahara – Mental Health and Wellbeing Commission programme of work examining effective crisis response systems, which will inform our upcoming monitoring report scheduled for publication in November 2025, and we expect to inform future service design and
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Leadership
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Services Management (ACHSM) and a former President of ACHSM-Aotearoa. She holds a Master of Business Studies (Management) and has completed the Advanced Management and Leadership programme at Oxford University. She is a Registered Nurse. Ella Cullen, Kaiwhakahaere Pūnaha Toiora Arataki | Director of
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More kaupapa Māori services
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options for non-Māori. We are already seeing changes, but we need to see more Currently, Access and Choice allocates 20% of ringfenced funding for Kaupapa Māori services, which is heading in the right direction. Increases in future years for Kaupapa Māori services will contribute significantly towards
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Wellbeing outcomes for people who interact with mental health and addiction services
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discrimination compared to people who don’t interact with services. There is also lower access to protective factors such as social connection. For Māori, connection to culture and whānau continue to be critical enablers for improved wellbeing outcomes. Inequities in a broad range of outcomes are
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Access and Choice programme
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16 April 2025 we hosted a webinar to discuss the Access and Choice programme report findings. Panel members were: Carole Koha, Leilani and Genevieve Obbeek. Watch the recording. Webinar Earlier monitoring This is the third and final monitoring report that Te Hiringa Mahara - Mental Health and
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Chief Executive Karen Orsborn opinion piece on coercive practices
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to coercion despite evidence there is no therapeutic value in such practices. The Mental Health and Wellbeing Commission wants investment that will provide the choice of services needed to enhance everyone's safety, end coercive practices and support whānau to safely navigate through
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Mental Health Bill
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orders are reduced and eventually phased out* increased reporting on how the Act is implemented. Reducing coercive practices The policy problems that the Bill is intended to address are well known - issues related to mental health services’ use of coercive practices that are inconsistent with human
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We asked what happened with our recommendations? Here’s what we found out
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June 2024, which included four recommendations for Health NZ and one recommendation for the government to be achieved by 30 June 2025. We know our stakeholders including tāngata whaiora and those with lived experience want to see the impact and influence our work has in creating change, so in recent
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Improving crisis responses across Aotearoa New Zealand webinar
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effective crisis response systems, focused on our recently released monitoring report which calls for the development of a nationally cohesive approach to crisis responses. Watch the webinar exploring effective crisis response models based on our recently released Crisis response literature scan held on 24 September 2025. Get a copy of the report: Urupare mōrearea: Crisis Responses monitoring report
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Expansion of mental health crisis support services welcomed
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developed by June 2027. "A cohesive national approach will set out what is needed and where to supplement services. The challenge is to connect services up for people who need it wherever they live. This includes crisis lines which are under pressure,” Ms Orsborn said. “The current system