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New primary mental health and addiction support provides a welcome expansion, but gaps remain – new report
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Newsdifficulties getting access to higher levels of care such as specialist services when needed. “If you can’t get help in one part of the system you’ll invariably turn elsewhere. For instance, emergency responses continue to see increasing mental health related calls.” “We have got to do more to ensure
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Make a complaint about us
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communications about mental health and wellbeing in Aotearoa to the public and all our stakeholders. If you have concerns about the way we are working, we would like to hear from you. We will work with you to not only put right your complaint, but to improve our reporting, advice, and
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Get involved
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Work with us You can find information here about our current vacancies and how to apply for them Have your say Your views are important to us, and we encourage you to have your say to improve mental health and wellbeing outcomes for all people in Aotearoa New Zealand. This is a great time to join
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Mental health and addiction service access data collection
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Here are more details about why we want to hear from a wide cross section of people, how the information we collect will be used, and answers to other frequently asked questions. If you have any other questions or have issues with the online form, you can email us at kiaora@mhwc.govt.nz
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Work with us
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us on 021 431 658. Me pēhea te tuku tono - How to apply To apply for a role, click on the position you are interested in, then download the position description and application form. Please email your completed application form with your resume and cover letter to hr@mhwc.govt.nz . You will receive an acknowledgement email within one business day so please contact us if you have not heard back. Current vacancies No current vacancies.
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Our monitoring dashboard
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the software. If you have any trouble accessing this, please get in touch. Planned improvements As part of our commitment to ongoing improvement, in the 2026/27 year, we will be significantly upgrading the dashboard to improve its usefulness and ease of navigation. We are also developing a new
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Advocacy
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Tools to create system change Find out how we use one of our key functions to advocate for improvements across the system. Our submissions You can find copies of our submission documents available for download here. Put an end to CCTOs Learn about how we are advocating for change from a coercive to
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Our wellbeing outcome framework
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wellbeing outcomes framework shows how wellbeing will be achieved from both a te ao Māori perspective and a shared perspective, which also applies to Māori. Wellbeing will be achieved when all people, their whānau (families) and hapori (communities) experience: From a te ao Māori perspective: Tino
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Contact us
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collect, use and share information about members of the public or other entities (directly or indirectly) in accordance with the Information Gathering and Public Trust standards. This includes the functions of Te Hiringa Mahara. Concerns or complaints If you have concerns about the work of the Te
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Our commitment to lived experience
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468KB) Lived Experience Position Statement (text), July 2025 (PDF 377KB) Nau Mai te Ao Nau Mai te Ao sits behind our Lived Experience Position Statement, as a discussion document that shares how we have explored understanding, honouring, and working with lived experience. Nau Mai te Ao is a resource