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Published: January 2026

your email or at the top of your letter to help us quickly identify and address your complaint.  Complaint Resolution Process  Upon receiving your complaint, we will: Acknowledge receipt of your complaint within five working days. Conduct a thorough investigation into the issues raised

Published: 13 December, 2023

journey over the past year. You can find full details in our latest Annual Report [PDF, 642 KB] which was tabled in Parliament last week. We have previously shared our plans for 2023/24, see our 2023/24 Statement of Performance Expectations [PDF, 6.2MB] . If there is anything in our report or plans for

Published: 25 June, 2026

The Minister for Mental Health Hon Matt Doocey has announced changes to the composition of the Board of Te Hiringa Mahara – Mental Health and Wellbeing Commission. The current chair Hayden Wano is standing down in July. The independent crown entity’s new chairperson is Dr Barbara Disley, and Dr

Published: June 2026

System performance monitoring report 2026 downloads Download or read a copy of the full report, summary and alternative formats. Report 2025 System performance monitoring report Our initial monitoring findings showed that while there were some early positive movements in some areas, for example

Published: 16 June, 2026

are grounded in the experience of people with lived and living experience of mental distress and addictions. The shifts call for a mental health and addiction system that: Realises the potential of lived and living experience Prioritises effective services for tāngata whaiora with highest need

Published: 14 May, 2026

. There has been no improvement for people who interact with services in any of the wellbeing measures we highlighted in our previous report. The 22 indicators include: measures relating to social connection, like trust and loneliness; material wellbeing, like income adequacy and going without fresh

Published: 8 April, 2026

Consultation by the Ministry of Health on the first, national Mental Health and Wellbeing Strategy began on 8 April 2026. We would like everyone to share their views and make their voices heard. Te Hiringa Mahara has provided independent advice to the Minister for Mental Health on the development

Published: 4 November, 2025

Crisis responses are a critical part of an effective mental health system, and we are calling for a nationally cohesive approach to crisis responses to be developed by June 2027. In Aotearoa New Zealand, we have a collection of services with components that are working well. Elements of a good

Published: 22 May, 2026

This week, Monday 18-Sun 24 May, is Youth Week in Aotearoa New Zealand. This is a time to recognise both the wonderful and the challenging experiences of our rangatahi, and listen closely to what matters most to them. This year’s theme, “Our voices matter! We deserve to be heard | Taringa

Published: May 2026

He Ara Oranga wellbeing outcomes framework He Ara Oranga wellbeing outcomes framework shows how wellbeing will be achieved from both a te ao Māori perspective and a shared perspective, which also applies to Māori. Wellbeing reports Achieving equity of Pacific mental health and wellbeing outcomes