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Published: January 2026

Disability Commissioner (HDC). People who have concerns about the care they or others have experienced at a mental health or addiction service should contact the Nationwide Health and Disability Advocacy Service or make a complaint to the HDC. The Advocacy Service can help people with concerns about a provider or service – call them on freephone 0800 555 050 or visit their website  to email or live chat.

Published: January 2026

mental health and wellbeing outcomes for all people in Aotearoa New Zealand. Our 2025-29 strategy responded describes three key shifts; we will have a much clearer focus on people with lived experience of mental distress or addiction through our work. We will utilise knowledge and insights to

Published: 9 April, 2025

Ora share their plans and have good communication systems in place.  We have heard concerns about communication of the proposed changes from many people.  We must keep the focus on the people who access these services and continue to call for input from people with lived experience and

Published: November 2025

Who we are Learn more about where we've come from and our role. Our people Find more information about the people at Te Hiringa Mahara. Accountability documents Read and download our Statement of Intent (SOI), Statement of Performance Expectations (SPE) and Annual Report. Corporate publications Read and download our Official Information Act request replies, Kia Toipoto Action Plan and other related reports.

Published: 13 December, 2023

seeing is mental health services co-locating with other health and social supports to meet young people where they’re at. We have repeatedly been told that to get the best results these services should be co-designed with rangatahi and young people who have lived experience of mental distress.&nbsp

Published: January 2026

strategic and operational advice and direction that reflects the commitment of Te Hiringa Mahara to being grounded in Te Tiriti o Waitangi (Te Tiriti). Maraea leads the design and development of a Te Tiriti framework and implementation plan, building on the Te Tiriti Position Statement to drive and inform

Published: 5 June, 2024

Āwhina monitoring dashboard .  Kaupapa Māori mental health and addiction services infographic A key part of our legislated role is to monitor mental health and addiction services and we are committed to being grounded by our Te Tauāki ki Te Tiriti o Waitangi | Te Tiriti o Waitangi position

Published: 22 September, 2021

improving outcomes for Māori, including community-led design of kaupapa Māori services that are by Māori, for Māori working with people with lived experience of mental distress and addiction to expand access to services and choice in support options so people can recover from mental distress and addiction

Published: April 2026

/hauora hinengaro Māori Competence in te reo Māori, mātauranga Māori, and te ao Māori Understanding of whānau and tangata whaiora lived experiences Broad networks across Māori health, Kaupapa Māori providers, Māori mental health and addiction services, Māori public health, and wider social sector

Published: 5 December, 2024

includes detailing who we are and what we do, how we manage our business, our financial statements and progress against our Statement of Performance Expectations for 2023/24. The report provides a detailed breakdown of our achievements related to our four strategic objectives: Advancing mental health and