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Published: 25 June, 2020

, it presents challenges and opportunities for the mental health and wellbeing system." "We would like to encourage the system to pause, reflect and embrace the strengths that emerged in the last few months, such as collaboration, high trust and a shared understanding of need and outcomes. Our response to COVID-19 has shown that together, we can achieve great things. Let’s not lose this,” says Mr Wano. You can read the report on our website .

Published: September 2023

Kia ora, tough times affect each of us differently. It’s okay to reach out if you need to or, if you’re worried about someone else, to encourage them to reach out. We all need a bit of support from time to time. If you or someone you know is struggling, we want you to know that however you or they

Published: 11 June, 2025

extensive enough to drive improvement at the scale and pace we need,” said Karen Orsborn.  “It has been 7 years since the landmark He Ara Oranga report in 2018. Our report shows that while there are pockets of positive change, the system has got a significant way to go to achieve the outcomes

Published: 28 October, 2021

accessible to young people. Wano acknowledges that programme implementation has been happening during difficult times, with delays because of the COVID-19 response. The pandemic has understandably been a big challenge. However, the Access and Choice programme is critical to ensuring that people have

Published: 5 June, 2024

difficulties getting access to higher levels of care such as specialist services when needed. “If you can’t get help in one part of the system you’ll invariably turn elsewhere. For instance, emergency responses continue to see increasing mental health related calls.” “We have got to do more to ensure

Published: January 2026

think we were wrong or have caused harm communicate in a way that is easy to understand be fair and act with integrity. How long will it take? We will endeavour to resolve your complaint as soon as possible, and no later than 20 working days after we receive it. In some cases getting the right

Published: 1 October, 2020

experience focus groups (from Māori, youth, mental health, addiction, and gambling harm perspectives), targeted discussions, and hui with Māori helped us develop the draft version of He Ara Āwhina. The draft version of He Ara Āwhina went out for public consultation for six weeks from 8 March to 19 April

Published: 23 October, 2024

Government recently announced that six new Crisis Recovery Cafés will be rolled out around the country over the next two years. The benefits of this type of care model are examined in our recently released insights paper on acute options for mental health care. Our Lived Experience team prepared

Published: July 2024

portion of 15-year-olds who felt that they belonged at school GSS     GSS   PISA Having what is needed The proportion of households with 15 to 24-year-olds present that said their income was enough or more than enough to meet their everyday needs HES Having one’s rights and dignity

Published: 18 August, 2022

Budget 2022 to support people in need, and want to see continuing investment in youth services, as well as in kaupapa Māori services, peer services, and other community-based specialist services. Alongside this, we would like to see the Government engage more in high-trust and collaborative community