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Displaying 61 - 70 results of 125 for "va ccn optum customer service number"
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Our monitoring dashboard
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This dashboard pulls together data about many aspects of New Zealand’s mental health and addiction services. This includes a wide range of measures covering primary and specialist services, including community and inpatient services. The dashboard is available for use by anyone interested in
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Peer support workforce paper 2023
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Our Peer support workforce paper 2023 shows the critical role of the peer workforce in enabling recovery, improving hope and in transforming the landscape of mental health and addiction services. The potential of this workforce is yet to be fully realised. Key findings in the paper include: 
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Work with us
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This is a great time to join us and play a key role in supporting us as we assess and report on progress with system transformation, monitor mental health and addiction services, and advocate for the collective interests of people with lived experience of mental distress and/or addiction. We are
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Get involved
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Work with us You can find information here about our current vacancies and how to apply for them Have your say Your views are important to us, and we encourage you to have your say to improve mental health and wellbeing outcomes for all people in Aotearoa This is a great time to join us and play a
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Te Huringa Tuarua: Mental Health and Addiction Service Monitoring Reports 2023
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Access and Choice programme Workforce vacancies in specialist adult mental health and addiction services have doubled between 2018 and 2022, and we want to see a clear strategy and roadmap to address growing workforce shortages Coercive practices continue to be widely used, particularly for Māori and
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The Initial Commission
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: summary of the data identified gaps in the data available. In advance of the transfer of the mental health and addiction service monitoring function from the Mental Health Commissioner the Initial Commission commenced the development of the He Ara Āwhina pathways to support framework. The Initial
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Crisis response webinar: what makes an effective crisis response
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, including in peer-led services and co-response teams. The webinar explored key principles for an effective crisis response system, including the benefits of national coordination, standards, and infrastructure, alongside the impact of kaupapa Māori and peer-led initiatives in Aotearoa. This webinar
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Urupare mōrearea: Crisis responses monitoring report | 2025 downloads
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Crisis responses are a critical part of an effective mental health system, and we are calling for a nationally cohesive approach to crisis responses to be developed by June 2027. In Aotearoa New Zealand, we have a collection of services with components that are working well. Elements of a good
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He Ara Āwhina framework
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published 30 June 2022 and describes what an ideal mental health and addiction system looks like. This will be used to assess, monitor, and advocate for improvements to the mental health and addiction system of Aotearoa, including services. He Ara Āwhina amplifies the most important voices – tāngata
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Acute options for mental health care insights paper
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Download the report Acute options for mental health care insights paper Our insights paper on acute options that can provide an alternative to acute inpatient care. Report This insights report focuses on acute mental health service options that can provide an alternative to acute inpatient care