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Published: 14 June, 2021

Improvement and Deputy CEO at the Health Quality and Safety Commission (HQSC), leading national patient safety and quality improvement programmes across public and private hospitals, primary and community care, mental health and addiction services, and aged care.  “With her broad experience and deep

Published: 9 April, 2025

statement in response to planned changes. People in acute mental health distress need access to the services and help they need in a timely way. Strengthening the health led crisis responses is the right direction to head. We are keeping a close eye on the implementation of changes being made by NZ

Published: January 2026

community care, mental health and addiction services, and aged care. Karen has also held roles as National Lead for Elective Services and Group Manager Funding at the Ministry of Health, as well as operational roles in a District Health Board. Karen is a Fellow of the Australasian College of Health

Published: January 2026

services and courts , such as supporting tikanga in court hearings Ensure tāngata whaiora and whānau perspectives are heard , such as involving whānau, family and supporters are involved in planning with tāngata whaiora Support tāngata whaiora to make decisions about their treatment , such as sharing

Published: 4 January, 2023

Te Hiringa Mahara congratulates our Board Chair Hayden Wano on being made a Companion of the Queen’s Service Order in the New Year’s Honours List 2023, for his service to Māori health. The award reflects Mr Wano’s 40 years-plus health sector experience in mental health, community and medical

Published: January 2026

Mental Health and Addiction . The catalyst for the inquiry was widespread concern about mental health services, within the mental health sector and the broader community, and calls for a wide-ranging inquiry from service users, their families and whānau, people affected by suicide, people working in

Published: 2 September, 2025

, including in peer-led services and co-response teams. The webinar explored key principles for an effective crisis response system, including the benefits of national coordination, standards, and infrastructure, alongside the impact of kaupapa Māori and peer-led initiatives in Aotearoa. This webinar

Published: 11 June, 2025

lived and living experience Prioritises effective services for tāngata whaiora with highest need Provides effective primary prevention and early interventions Ensures accessible and effective services Upholds human rights-based practices Is supported by a workforce with the capability, competencies and

Published: 6 October, 2022

good mental health and wellbeing, services and resources are important, but not enough.  People need to have their rights, dignity and tino rangatiratanga upheld; they need to feel valued and connected to their communities and their cultures; and they need skills, resilience, hope and purpose

Published: 27 July, 2021

being strong system oversight and an agency that really kept the pressure on the system and also governments to actually do better, and for the system to perform better. So we monitor mental health and addiction services and we also look at some of those wider factors such as housing, education, and