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Published: January 2026

think we were wrong or have caused harm communicate in a way that is easy to understand be fair and act with integrity. How long will it take? We will endeavour to resolve your complaint as soon as possible, and no later than 20 working days after we receive it. In some cases getting the right

Published: June 2026

identified. The early movements we observed were small and not yet extensive enough to realise the system transformation that will drive changes in population-level outcomes. 2025 System performance monitoring report downloads Read or download the full report, summary and alternative formats. Report A key

Published: 1 October, 2020

experience focus groups (from Māori, youth, mental health, addiction, and gambling harm perspectives), targeted discussions, and hui with Māori helped us develop the draft version of He Ara Āwhina. The draft version of He Ara Āwhina went out for public consultation for six weeks from 8 March to 19 April

Published: May 2026

journey through these servic This report focuses on crisis responses over a five-year period, from January 2020 to December 2024. Crisis responses form a critical function in ensuring people and whānau who are experiencing crisis get the urgent support they need.   Our report examines how the

Published: 13 December, 2023

. At the heart of this kaupapa is the importance of rangatahi and young people having a voice and being part of decision-making about services that impacts them.  To ensure we understand what is happening across the mental health, addiction and wellbeing systems, we engage with a wide range of

Published: March 2024

kōwhiringa ratonga mā te Māori. Despite funding increases over the past five years, more needs to be done to achieve equitable funding in kaupapa Māori mental health and addiction services. This is to ensure that the support available meets the level of mental distress experienced by Māori within

Published: June 2026

secondary prevention supports for young people – new papers To provide evidence of effective enablers for people  designing and funding early intervention and secondary prevention approaches for  young people experiencing early signs of distress, Te Hiringa Mahara has published an

Published: 13 December, 2023

to meet the needs of rangatahi and young people, deliver services that work for Māori, and  ensure anyone experiencing severe mental illness able to access care they need while having their right to choice respected.   It is alarming that rates of psychological distress among our

Published: February 2026

Download Mental Health Bill submission pdf, 284 KB Since our formation Te Hiringa Mahara - Mental Health and Wellbeing Commission has contributed to policy development to ensure Aotearoa New Zealand has mental health law based on human rights and eliminates coercive practices or reduces them to the

Published: 16 June, 2022

have no therapeutic value, and called for investment that will provide the choice of services needed to enhance safety for all. Karen Orsborn: Time to end coercive practices in mental health care OPINION: People in Aotearoa New Zealand experiencing significant mental distress continue to be subject