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Refreshed strategic direction update – office hours session
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We have reviewed and refreshed our strategy to continue to meet the challenges of today. After taking stock of where the organisation had got to after its first three years, we have looked ahead to how we’ll achieve our vision over the next four years. The resulting strategy sets out how we work
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New prevalence study will provide vital data
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New Zealand is a step closer to getting accurate information about the level of mental health need in the community. Matt Doocey, Minister for Mental Health, announced on 26 September that the Government will fund the first Child and Youth Mental Health and Addiction Prevalence survey. This is in
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Make a complaint about us
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may take time. However, we’ll provide regular updates until the matter is resolved. Dealing with your complaint When we deal with your complaint, we will: make it easy for you to deal with us, with minimal effort on your part try to see things from your perspective, to understand and address why you
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Stronger more inclusive health sector means better health and wellbeing for all
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advocated strongly for addressing persistent inequities existing within the system and meeting the needs of people who are underserved by the system. “While the Pae Ora (Healthy Futures) Bill is a chance to prepare for a system that best serves those whose health outcomes are deteriorating, it is important
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Our tools to create system change
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approach to using these two tools. Every year we will provide an assessment of progress by responsible agencies towards recommendations we have made. The first assessment is being published in December 2025. Download: Our tools to create system change (PDF, 70KB) Assessment of
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Our wellbeing outcome framework
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wellbeing outcomes framework shows how wellbeing will be achieved from both a te ao Māori perspective and a shared perspective, which also applies to Māori. Wellbeing will be achieved when all people, their whānau (families) and hapori (communities) experience: From a te ao Māori perspective: Tino
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Conceptual framework
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The He Ara Oranga wellbeing outcomes framework is a conceptual framework that describes an aspirational vision of 'what good looks like' in the future. It is a holistic wellbeing framework that focuses on wellbeing for all and is also relevant to those with lived experience of mental
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Peer mental support role in EDs is a positive move
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people may experience while waiting.” “We have yet to see the detail of how this initiative will be rolled-out but we think a staged approach is a good way to start.” “The peer support workforce has a lot to offer and it is encouraging to see the expansion of these roles.” In
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Could you access mental health or addiction support when you needed it?
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A big thank you to everyone who gave us feedback on their journey accessing mental health and addiction services. We received over 300 responses through the data collection that we ran in November. This is now closed. We wanted to hear from people seeking help with mental distress or addiction: If
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Strategy on a page
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deliberation. The Future Excellence Horizon, linked below, provided an external perspective how we could best contribute to improved mental health and wellbeing outcomes. Strategy on a page We are a kaitiaki of mental health and wellbeing. Our objective is to contribute to better and equitable