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Published: January 2026

On this page you can find out how we handle complaints: Make a complaint about our work   Make a complaint related to our privacy and security policy   Consumer complaints Te Hiringa Mahara does not handle complaints about individual or whānau experiences of using mental health and / or

Published: 8 December, 2021

Mental Health and Wellbeing Commission report highlights need to listen to and work alongside people with highest need and those disproportionately experiencing inequity Te Rau Tira Wellbeing Outcomes Report 2021 [PDF, 9 MB]  found that most communities in Aotearoa New Zealand tend to

Published: 29 June, 2023

The significant contribution made by peer support workers in the mental health and addiction system is highlighted in a new insights paper released today by Te Hiringa Mahara – Mental Health and Wellbeing Commission.   The findings of the Peer Support Workforce Insight Paper include calls

Published: 27 July, 2021

functions of the Commission as well as the role of the Commission's Board. Gladys asked her about the things that people need to know and understand about mental health and wellbeing and the current move in Aotearoa to transform our mental health and addiction system. "He Ara Oranga talked about there

Published: 9 April, 2025

statement in response to planned changes. People in acute mental health distress need access to the services and help they need in a timely way. Strengthening the health led crisis responses is the right direction to head. We are keeping a close eye on the implementation of changes being made by NZ

Published: 30 June, 2022

, or severe mental health challenges mental distress or psychological distress crisis or mental health crisis suicidal distress despair mental illness acute experiences or extreme state We use the term ‘distress’ rather than ‘mental distress’ to acknowledge there are different ways that people describe

Published: 25 August, 2022

The Oversight of Oranga Tamariki System and Children and Young People’s Commission Bill, intended to strengthen the oversight of Oranga Tamariki and improve the care and support provided to young people in care, has passed its third reading in Parliament. Te Hiringa Mahara – Mental Health and

Published: 13 December, 2023

Te Hiringa Mahara Chief Executive Karen Orsborn shares highlights from our 2022-23 Annual Report. In our second full year we have ramped up our efforts as kaitiaki of mental health and wellbeing in Aotearoa. In this short note I am sharing some of the highlights from the 2022-23 year, with our full

Published: 30 November, 2022

Considerable progress has been made with the Access and Choice programme rollout over the last year, despite significant challenges for the primary care and mental health and addiction sectors in responding to the COVID-19 pandemic. This is according to the second report on the programme by Te

Published: September 2023

and anyone is in immediate physical danger, phone 111. Alternatively, you can go to your nearest hospital emergency department (ED). For urgent help, mental health crisis services, or medical advice Phone your local Mental Health Crisis Assessment Team  if you are concerned about a person’s