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  • Where to get support

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    and anyone is in immediate physical danger, phone 111. Alternatively, you can go to your nearest hospital emergency department (ED). For urgent help, mental health crisis services, or medical advice Phone your local Mental Health Crisis Assessment Team  if you are concerned about a person’s

  • Holding a mirror up to the mental health and addiction system

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    “Our new system performance monitoring report highlights the need for faster improvements to address declining mental health and wellbeing,” said Karen Orsborn, CEO of Te Hiringa Mahara – Mental Health and Wellbeing Commission. The System Performance Monitoring Report released today by Te Hiringa

  • New primary mental health and addiction support provides a welcome expansion, but gaps remain – new report

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    accessing specialist mental health and addiction services has decreased over a five-year time frame. In 2022/23, 3.4% of the population accessed a specialist service, a decrease from 3.8% in 2018/19. This is a drop of 9,000 people using these services. Of those seeking specialist support the decrease for

  • Make a complaint about us

    Published:

    complaint, please tell us: your name your home address and / or email address, depending on how you want us to contact you your contact phone number details about your complaint. We will only use your contact details so that we can respond directly to you. We will hold your personal information in

  • Urupare mōrearea: Crisis responses monitoring report

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    , and what is working well. Report This report focuses on crisis responses over a five-year period, from January 2020 to December 2024. Crisis responses form a critical function in ensuring people and whānau who are experiencing crisis get the urgent support they need.   Our report examines how

  • Webinar: achieving equitable wellbeing outcomes for tāngata whaiora

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    disadvantage in access to the determinants of mental health and wellbeing. This includes: lower household income; fewer social connections; and poorer individual, family and whānau wellbeing. The panel discussed findings from the assessment, approaches to improving wellbeing for whānau Māori, and

  • More kaupapa Māori services

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      Māori, who make up 17% of the population and have higher rates of mental distress than other population groups, have been advocating for equitable funding for Kaupapa Māori services for decades.   What needs to change? We want to see: Equitable investment in Kaupapa Māori services

  • Wellbeing

    Published:

    wellbeing for communities in Aotearoa New Zealand. It was released on December 2021. Wellbeing assessment: People who interact with mental health and addiction services Our wellbeing assessment shows people who interact with mental health and addiction services face significantly greater barriers to

  • Crisis response webinar: what makes an effective crisis response

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    forms part of the ongoing Te Hiringa Mahara – Mental Health and Wellbeing Commission programme of work examining effective crisis response systems, which will inform our upcoming monitoring report scheduled for publication in November 2025, and we expect to inform future service design and

  • Pushing ahead with Phase two of the Health NZ and Police mental health response changes

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    reporting on this later in 2025 and expect this to inform future service design and improvements. Read the Implementation of Phase Two of Mental Health Response Changes to start announcement (8 April 2025)