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Published: January 2026

the information you give us. Our follow-up We will look into your complaint immediately to see what went wrong and how this can be put right. We will acknowledge your complaint in writing and also let you know what we’ll do to resolve it. If we need to work with others to resolve your complaint, this

Published: 1 October, 2020

We established an Expert Advisory Group (EAG) to guide the development of the He Ara Āwhina framework, following on from the  co-define phase  for the framework from October 2020 to February 2021. This diverse group of experts shared their expertise and perspectives and guided the co

Published: August 2025

being an organisation grounded in Te Tiriti o Waitangi. Our Tauākī ki te Tiriti guides our work to improve mental health and wellbeing outcomes for Māori and whānau. This is front and centre of who we are and what we do.  We are committed to prioritising the voices of people who experience mental

Published: 13 December, 2023

participants said they agree or strongly agree that we are being courageous and speaking up about important mental health, addiction, and wellbeing issues. This is heartening and we plan to build on this.   Our advocacy role has spanned a range of areas. This has included writing submissions

Published: February 2026

co-define phase beginning in October 2020, the co-development phase, and the methods and measurement phase. Guide to language in He Ara Āwhina Read more about our guide to language in He Ara Āwhina. We created a framework called He Ara Āwhina, which means pathways to support. He Ara Āwhina was

Published: 5 July, 2022

Hiringa Mahara (positive energy and thoughtfulness) with agencies across the system to support, transform, guide, and monitor a mental health and wellbeing system that prioritises wellbeing and that has people and whānau at its heart."

Published: 15 April, 2026

public involvement essential. “This strategy will guide priorities and actions through to 2036, so it is imperative it reflects the realities and needs of those it is intended to serve,” says Te Hiringa Mahara CEO, Karen Orsborn.  “We and others have long called for a dedicated strategy, and it

Published: May 2026

various entry points to completion. To protect privacy, results for small population groups are not shown. This includes groups or pathway steps created through the application of multiple filters.  Read our user guide (PDF 1.8 MB) Visit the interactive model  

Published: 30 June, 2022

people’s explanations of terms, we have included a reference acknowledging their work.  Find more information about the He Ara Āwhina framework here . Read and download our guide to language in He Ara Āwhina below: Guide to language in He Ara Āwhina [PDF, 1.3 MB] Guide to language in He

Published: 19 April, 2024

. While six other strategies were specified, mental health and addiction was not included. It is good that this omission will now be rectified. The purpose of the Mental Health and Wellbeing Strategy is to provide a framework to guide health entities for the long-term improvement of mental health and