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  • Make a complaint about us

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    may take time. However, we’ll provide regular updates until the matter is resolved. Dealing with your complaint When we deal with your complaint, we will: make it easy for you to deal with us, with minimal effort on your part try to see things from your perspective, to understand and address why you

  • Get involved

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    Work with us You can find information here about our current vacancies and how to apply for them Have your say Your views are important to us, and we encourage you to have your say to improve mental health and wellbeing outcomes for all people in Aotearoa New Zealand. This is a great time to join

  • Have your say on a service-level monitoring framework for mental health and addiction

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    News

    The consultation phase to provide feedback on the development of a framework to monitor mental health services and addiction services is now closed. The Initial Mental Health and Wellbeing Commission provided people with an opportunity to have their say on the He Ara Āwhina service-level monitoring

  • Te Rau Tira - Wellbeing outcomes report

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    Resource

    and created with people with lived experience of poor wellbeing. It reflects what people say matters to them. Read a short summary of the Te Rau Tira (Wellbeing outcomes report)  Downloads Te Rau Tira Wellbeing Outcomes Report pdf, 9 MB Download Te Rau Tira Wellbeing Outcomes Report docx, 4.2

  • More kaupapa Māori services

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    ; More Kaupapa Māori services available across Aoteaora to support tāngata whaiora and whānau. Why are Kaupapa Māori services important? Kaupapa Māori services offer a range of holistic services and supports that reflect whānau, hāpu, and iwi aspirations, and acknowledge the interconnection of

  • Put an end to CCTOs

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    . Why is this important? People in Aotearoa experiencing significant mental distress continue to be subject to coercive practices despite evidence there is no therapeutic value.  Practices like Compulsory Community Treatment Orders or seclusion, are enabled by: outdated mental health law (the Mental

  • Have your say

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    Māori and people with lived experience of mental distress, substance harm, gambling harm or addiction in all that we do, as outlined in our Lived Experience Position Statement . Your views are important to us, and we encourage you to have your say to improve mental health and wellbeing outcomes for

  • Voices report: accompanying report to Kua Tīmata Te Haerenga 2024

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    Resource

    important questions about why there is a disconnect between an increasing need for mental health and addiction support and a decrease in people accessing specialist services. We continue to hear about barriers, such as long waiting lists, not knowing how or where to get support, the stigma of

  • Independent Commission’s report highlights the importance of improving access and choice for mental health and addiction services in Aotearoa

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    News

    services, this may not include those who find co-payment a barrier to visiting their GP. This presents a significant equity issue,” Wano says. While there are a number of areas that need more focus, overall he says it is exciting to see the momentum created by the Access and Choice programme. “Now we need

  • Advocacy

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    alone. There are many ways that you can support our advocacy: Sign up for updates from us to learn more about what we are doing Have your say when we monitor mental health and addiction services Attend our webinars Invite us to meet with you or speak at upcoming events by emailing kiaora@mhwc.govt.nz